Privacy policy
Last updated September 18, 2026
Revon is run by CADEN K COLLINSWORTH d/b/a Revon ("we"). Local service businesses use it to send their own customers one text message asking for a review after a job. This policy explains what we collect, why, and what we never do with it.
Two kinds of people
Business users sign up for an account. Their customers are the people who receive a review request. For customer details, the business decides what to enter and why; we process it only on the business's instructions.
What we collect
- From business users: email address, a password (stored only as a one-way hash), business name, owner's first name, review link, time zone and message wording.
- For carrier registration: legal business name, EIN, address, website, and an authorised representative's name, title, email and phone. US mobile carriers require this before a business may send texts. We delete the EIN from our records once the registration is submitted.
- About customers: first name, mobile number, an optional job note, the date and wording of their consent to be texted, the texts sent to them, any reply they send, and whether they opted out.
- Technical: a login cookie, and security logs with IP addresses. We log only the last four digits of phone numbers and never log message text.
We do not use advertising cookies, analytics trackers or third-party scripts.
What we use it for
Only to run the service: sending the review request and one reminder, honouring opt-outs, showing the business its queue and replies, registering the business with carriers, keeping accounts secure, and meeting legal duties.
Text messaging
A customer is texted only after the business records that the customer agreed. Every message names the business and says how to opt out. Replying STOP ends messages from that business immediately and permanently; HELP returns help. Message and data rates may apply. At most two messages are sent per customer.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party, other than the messaging providers that deliver the message.
Who we share it with
We never sell personal information and never use one business's customers for another business. We share data only with: Twilio, which delivers the texts and handles carrier registration (with The Campaign Registry and mobile carriers); our hosting provider, which stores the database; and authorities when the law requires it.
How long we keep it
- Customers with no activity for 24 months are deleted automatically.
- A business can delete any customer, or its whole account, at any time in the app.
- One exception: a phone number that opted out stays on that business's do-not-text list, without the name, so the opt-out keeps being honoured.
Security
Connections are encrypted with HTTPS. Passwords are hashed with scrypt. Each business can reach only its own records. Access is rate-limited and logged. No system is perfectly secure; if a breach affects your information we will notify you as the law requires.
Your choices and rights
Business users can export or delete their data under Setup. Customers can reply STOP at any time, and can ask the business that texted them, or us, to see or delete their details. Depending on where you live, you may have legal rights to access, correct or delete personal information; email us and we will respond within 30 days. We do not knowingly collect information from children under 13.
Changes and contact
If this policy changes in a way that matters, we will tell business users by email before it takes effect. Questions: Caden@collinsworthmarketing.com.